Our team has over 30 years combined Salesforce experience
Founder & CEO
About Our Course Director
Fran brings 16 YEARS Salesforce Experience CSG & Training all star
Senior Principal Portfolio Success Manager
Aligned to Salesforce RVPs and owning a portfolio of accounts, ensuring customers get the most from their investment supporting them with adoption and best practice.
Senior Applications Instructor
Design and deliver custom training based on customer app and business processes. Design and deliver Train the Trainer programmes. Work with customers on their training implementation. Deliver public workshops for system administrators. Ensure team and customers keep up to date with new releases.
Principal Portfolio Success Manager
Aligned to Salesforce RVPs and owning a portfolio of accounts, ensuring customers get the most from their investment supporting them with adoption and best practice
Principal Success Account Manager
Member of the Salesforce Customer Success team, supporting customer post sales to improve user adoption, providing best practices so they get the most from their investment.
Senior Success Account Manager
Responsible for the success of a large portfolio of accounts, providing expert technical and product knowledge and assist them in driving adoption through best practices and release planning.
Senior Support Account Specialist
Managing an expansive portfolio of accounts to ensure success through the use of Premier Success.
Support Account Specialist
Managing customer accounts through the support process to ensure complete satisfaction with Premier Support
Contact Our Team To Register For Vanguard Implementation Academy