Our team has over 30 years combined Salesforce experience
Course Director
Founder & CEO
Sales Director
Fran brings 16 YEARS Salesforce Experience CSG & Training all star
Aligned to Salesforce RVPs and owning a portfolio of accounts,
ensuring customers get the most from their investment supporting
them with adoption and best practice.
Design and deliver custom training based on customer app and business processes.
Design and deliver Train the Trainer programmes.
Work with customers on their training implementation.
Deliver public workshops for system administrators.
Ensure team and customers keep up to date with new releases.
Aligned to Salesforce RVPs and owning a portfolio of accounts,
ensuring customers get the most from their investment supporting
them with adoption and best practice
Member of the Salesforce Customer Success team, supporting customer
post sales to improve user adoption, providing best practices so they get
the most from their investment.
Responsible for the success of a large portfolio of accounts, providing expert
technical and product knowledge and assist them in driving adoption
through best practices and release planning.
Managing an expansive portfolio of accounts to ensure success through the use of
Premier Success.
Managing customer accounts through the support process to
ensure complete satisfaction with Premier Support